Sales Policy for SnugNapo

Effective Date: November 28, 2024

At SnugNapo, we aim to provide you with the best shopping experience possible. Our sales policy outlines the terms and conditions under which products are sold to ensure a smooth and transparent transaction. By making a purchase with us, you agree to these terms.

1. Product Availability

  • Product Listings: We make every effort to ensure that our product listings on the website are accurate, including descriptions, pricing, and availability. However, we cannot guarantee that all items will be in stock at all times.
  • Backorders: If an item is out of stock, we will notify you and provide the option to backorder or choose a similar product.

2. Pricing

  • Pricing Accuracy: All prices listed on the website are in U.S. dollars and may be subject to change without notice. We strive to ensure that all pricing is accurate, but in the event of a pricing error, we will contact you to confirm your order details.
  • Sales Tax: Sales tax will be applied to orders where required by law, based on the shipping address.
  • Discounts & Coupons: Any discounts or promotional offers will be applied at the time of checkout. These discounts cannot be applied to previous purchases.

3. Payment Methods

We accept a variety of payment methods to make your shopping experience convenient:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Payments are securely processed using industry-standard encryption and payment gateways.

4. Order Confirmation

  • Order Review: After placing your order, you will receive an order confirmation email with details of your purchase. Please review the details of your order carefully to ensure all information is correct.
  • Order Changes: Once an order is placed and payment is confirmed, we may not be able to make changes or cancel the order. Please contact us as soon as possible if there is a need for any changes.

5. Shipping & Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and priority shipping. Shipping costs are calculated at checkout based on your location and the size of your order.
  • Delivery Timeframes: Delivery times vary depending on the shipping method chosen and the destination address. We will send you a tracking number once your order has shipped.
  • Shipping Delays: While we strive to process and ship orders promptly, we are not responsible for delays caused by external factors such as weather, strikes, or other unforeseen circumstances.

6. Order Cancellation

  • Cancellation Policy: Orders can only be canceled within a short time after being placed. Please contact us immediately if you need to cancel your order. Once an order is processed or shipped, we cannot cancel it.

7. Returns and Exchanges

For information on returns, please refer to our Refund and Returns Policy.

8. Customer Responsibility

  • Accuracy of Information: You are responsible for ensuring that the shipping address and contact information provided at checkout are correct.
  • Inspection upon Receipt: We recommend that you inspect your items upon receipt to ensure they are in good condition. If any issues are identified, please contact us immediately.

9. Intellectual Property

All content on SnugNapo.com, including product images, descriptions, and trademarks, is the property of SnugNapo or our partners and is protected by intellectual property laws. Unauthorized use or reproduction of our content is prohibited.

10. Limitation of Liability

In no event will SnugNapo be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products. Our liability is limited to the total value of the products purchased from our website.

11. Contact Us

If you have any questions about our sales policy, please contact us:

  • Email: info@snugnapo.com
  • Phone: (502) 222-4250
  • Address: 108 N East St, Westport, Indiana, United States